Dear HRS Family,


Thank you all for your patience and support this week, as we navigated through our first week of our new Withdrawal system. In principle, raising the cap and the minimum purchase has been widely accepted and we can now look forward to gradual improvements in the flow of payouts processing under this new system. A series of checkpoints have been put in place regarding payprocessor user IDs, which will bring further efficiencies as we move forward.

9TH APRIL PAYOUTS

All pending requests for the 9th of April have now been processed. As you read this newsletter, I find myself with no choice but to refund any remaining unpaid payout requests from the 9th, that have invalid data in the Cashout Processor username field. This category includes:

1. STP - Email Address instead of login username
2. STP - Affiliate ID used instead of login username